CIO Government Summit Agenda - August 28 - 31, 2011

Networking Opportunities & Session Breaks

Executive Exchange

CIO Keynote Presentation

CIO Focus Group

A visionary speaker addresses the entire summit audience on a topic determined by the CIO Content Committee.

Led by a vendor, these sessions allow executives to discuss business drivers within a particular area of technology. Presentations are 15-20 minutes followed by 10-15 minutes of Q&A.

CIO Executive Visions

Analyst Q&A Session

A panel of IT executives has an in-depth discussion on a critical IT business topic. Audience members have an opportunity to pose questions to the panelists and moderator.

A high-impact, open-forum session covering the latest technology research and led by a member of our analyst partner community.

CIO Thought Leadership

Vendor Showcase

Led by a member of the vendor community, these sessions will provide an overview of cutting edge technology topics and pressing business concerns.

Presented by a member of the vendor community, these sessions are divided into three 10-minute long elevator pitches on the newest technology solutions and services.

CIO Think Tank

CIO Case Study

Focusing on a specific topic or initiative, these interactive, open-forum style sessions allow the attending 15-20 executives to discuss best practices and have lively debates.

Learn about recent technology implementations from the IT executives who drove the projects at their organizations. Presentations are followed by Q&A sessions.

CIO/CTO Roundtable

CIO Open Forum Luncheon

An interactive, focused session led by either an analyst, industry expert or member of the vendor community.

Led by a moderator, these sessions allow attendees to have informal discussions on pre-determined technology topics.

Day 1: Sunday, August 28th, 2011 - CIO Government Summit

Executive CIO Think Tank
*An exclusive invitation only, pre-summit think tank for CIOs

6:00pm - 7:00pm

Welcome Reception

7:00pm - 10:00pm

Welcome Address

Presented by Master of Ceremonies

Welcome Gala Dinner

Day 2: Monday, August 29th, 2011 - CIO Government Summit

7:00am - 8:00am

Networking Breakfast

Part 1: Making Innovation Real

8:10am - 8:50am

Opening CIO Keynote Presentation

Lowering Cost & Complexity Through Desktop Virtualization

There is no doubt that Desktop Virtualization is a very hot topic these days and top of mind with many IT professionals. Government is a vertical where the interest in this emerging technology has been particularly intense due to the potential it offers for improving security, business continuity and overall desktop computing agility, while driving overall TCO and complexity down for managing different desktop environments.

Topics covered in this address will include the straight-forward explanation of the various methods available today for Desktop Virtualization, the differences between them, and where each can have their optimal fit within the enterprise depending on specific user roles, applications and physical environments.

9:00am - 9:30am

Executive Exchange

CIO Thought Leadership

Green IT: Convergence in Buildings

Through increasing energy costs and heat density through virtualization, the smart grid and government attention are just a few of the factors that are contributing to compelling IT vendors to become involved in energy - and energy vendors to become involved in IT. This presentation evaluates the scale of the opportunity, addresses government influence and identifies market evidence of a convergence that is quietly in progress: the convergence of real estate and IT.

CIO Thought Leadership

The Datacenter Energy Dilemma

The world today faces a growing energy dilemma which needs to be addressed. As world economies grow, access to the internet increases, and internet commerce spreads, the world energy dilemma turns into a Datacenter energy dilemma. In this presentation we will talk about the challenges that stand before us from an energy and datacenter perspective as demand increases for online and electronic mediums for commerce and communication. Virtualization plays a large part in this growing datacenter dilemma as IT organizations drive efficiencies in server utilization but may not fully grasp the long term impact of a highly dense computing platform growing within the datacenter space.

10:10am - 10:40am

CIO Thought Leadership

The eLearning Revolution

The Great Recession has left state and local government budgets cut to the bone, yet experts predict that 2012 will be our most challenging year to come. Increasingly, states, local governments, and school districts are faced with a difficult proposition: how can we continue training, teaching, and learning when we simply don’t have the funds?

The use of e-learning as an educational tool is skyrocketing both within educational institutions and corporate organizations. Clearly, organizations see e-learning as a value-add that can favorably impact their results. Benefits include improved workforce effectiveness, reduced training costs, and improved workforce retention. But with any new technological advancement in learning and education come change and numerous questions are being asked by various stakeholders about just how useful e- learning is to an organization? Are the e-learning programs effective in delivering the expected benefits?

This session will provide a better understanding of the effectiveness of e-learning programs within organizations, and examining if a scorecard could be developed to measure the on-going effectiveness from various stakeholders’ perspectives.

10:40am - 11:05am

Networking Break

11:10am - 11:40am

CIO Thought Leadership

Reaching for the Cloud

Cloud management is a hot topic, so hot that every CIO will need some form of tool for managing cloud computing environments. There are tools that monitor, tools that provision, and tools that cross the divide between both. In this new and uncharted "Cloud of technology", more and more IT departments will steer away from monopolizing IT and instead become stewards of applications and services. What changes will this radical shift of focus bring? What challenges and considerations will the Government CIOs have to face, and what tools will they need when they begin implementing Cloud solutions into their organizations?

11:45am - 12:15pm

Executive Exchange

CIO Think Tank

Improving Government Effectiveness

It is not enough to be innovative if this technological input has no real social impact - government agencies also need to be effective. We may feel how hard change is in the government, and sometimes lose faith that it's possible. However, young Americans age 18 to 32 give the government more positive performance ratings and more strongly favor a significant role for government in addressing national challenges, which may well be a leading indicator of a emerging rebound in public confidence in government.

In this session, we'll explore topics such as cost savings, efficiency, and customer service.

CIO Think Tank

The Power of IT: the Changing Relationship Between Citizen and Government

Historically, noted individuals have had profound impact on the shape of public policy and government institutions. Today, technology enables all individuals (with access to the knowledge and the right tools) to play a significant role through the exponentially increasing effect of new communication channels, social networking and social media.

This session will discuss and highlight how a small action by an individual may have a tremendous social impact and reach out beyond the scope of the local community.

12:20pm - 12:50pm

Executive Exchange

CIO Thought Leadership

Develop Good DLP Policies with Data Classification

Understanding the business processes of the many departments within a large organization poses one of the greatest challenges for information security professionals face with implementing a data loss prevention (DLP) solution. Most information security professionals are well aware of their organization's primary business, but may be unfamiliar with some of the procedural details. This makes developing a comprehensive data security policy difficult at best. Asking your data owners the correct questions will help you understand their business and the nature of their critical data so you can quickly develop the necessary policies quickly.

This session will cover the basics of data classification and a sample series of questions you can ask data owners to help you develop good DLP policies.

12:55pm - 1:55pm

CIO Luncheon

Part 2: Raising the ROI of IT

2:00pm - 2:30pm

Executive Exchange

CIO Thought Leadership

Using High-Performance Analytics to Improve Service and Efficiency

Governments and other public sector organizations are intently focused on outcomes. They are attuned to changes in their environments, continually rethinking their processes to improve the delivery and performance of public services. Increasingly, governments are becoming adept at using data analytics to generate better insights and translate those insights into action quickly and effectively. Recent advances in computing technology related to analytics are giving CIOs the opportunity to provide even greater analytics capabilities, while greatly reducing the technology infrastructure, footprint and cost structure.

This session will take up the latest advances in high performance analytics, and discuss how analytics can support almost any operational process and, in some cases, be a key strategic differentiator.

2:35pm - 3:05pm

Executive Exchange

CIO Think Tank

The National Broadband Plan

The National Broadband Plan is a groundbreaking strategic planning effort to bring broadband capability to all Americans. The plan provides an ambitious roadmap to shift up to $16 billion in Universal Service Funding to more directly support broadband networks in unserved areas, to free up 300 Mhz of spectrum to support the next generation of mobile broadband, and to provide better connectivity to key strategic institutions across the United States that support the health care, education, public safety, and energy needs of our economy and society.

The plan marks the first time the country has had a comprehensive plan for broadband infrastructure, the first time new media technology was used extensively in making a plan, the first engineering based cost model for improving broadband across the United States, the first nationwide survey of broadband adoption focused primarily on non-adopters, and the first government sponsored hardware based broadband speed test.

CIO Think Tank

Capability-based IT Portfolio Management

Unity of effort is a time proven principle of war that is only achieved when priorities for resources are properly aligned. Resources that must be aligned span the spectrum of doctrine, organization, training, materiel, leadership and education, personnel, and facilities. USTRANSCOM as the DoD Distribution Process Owner (DPO) is uniting two key DoD policies to achieve unity of effort for Information Technology investments.

DoD policy requires Capability Portfolio Management (CPM) to optimize capability investments across the defense enterprise (both materiel and non-materiel). USTRANSCOM is the Military Lead for the Logistics Capability Portfolio.

A different DOD policy requires Information Technology (IT) Portfolio Management (PfM) to ensure IT investments support the Department’s vision, mission, and goals and maximize return on investment. USTRANSCOM is the IT Portfolio Manager for the Combatant Command and its Transportation Component Commands. As DPO, USTRANSCOM also serves as the Distribution Portfolio Manager for military IT systems in the Joint Deployment and Distribution Enterprise.

This presentation will show how USTRANSCOM has united these two DoD policies of CPM and IT PfM to implement Capability-based IT Portfolio Management based on the Logistics Capability Portfolio and the supporting Deployment and Distribution (D2) Portfolio joint capability areas (JCAs).

Presented by

John Rogers, Chief and CIO of the Distribution Portfolio Management Division of the US Transportation Command, US Transportation Command

3:10pm - 3:40pm

Executive Exchange

3:45pm- 4:15pm

Executive Exchange

CIO Think Tank

Identity, Privacy, and Informed Consent in the Age of the Internet

Many of today’s most powerful technologies depend on trust - trust that when a consumer or citizen provides information, to a web or mobile application, that information won’t be misused. There is a wealth of valuable information that we want to share that makes life better, richer, more efficient. But this is becoming a most delicate balance. The CIOs need to build policy frameworks around acceptable use, and penalties for misuse.

This session will discuss how we can create incentives for users and providers to both Use and Protect information about themselves and others.

CIO Think Tank

Creating Strategic Value with IT

Creating strategic value is the most important objective of every organization, but it is also the hardest objective to define. Government CIOs have begun to play a more central leadership role, taking on increasing responsibility for strategy and other duties outside of core technology, all the while ensuring the quality and performance of the IT organization.

4:25pm - 5:25pm

CIO Executive Visions

Do We Have Our Heads in the Cloud?

Understanding what CIO's want, how they think and answering key questions is imperative. This session offers an overview of various decision angles that typical IT executives will be forced to face and tackle in the upcoming era. If you think it is complicated to be an IT provider, imagine being a CIO in these turbulent times; the economy is compressing business, users are rejecting limiting corporate IT solutions, and vendors are knocking on the door with suspicious multi-year licensing or outsourcing agreements.

Although the future seems to be heading into "The Cloud Computing", there are dubious Service Level Agreements and countless unanswered questions. Is cloud a true cost-effective way to provide technology services? What are the risks? Which areas of IT should move to the cloud and which should stay in house?

Some areas this panel discussion will address:

5:30pm - 7:00pm

Reception

7:00pm - 9:30pm

Building a Smarter Planet, and a Smarter Government

We live in a dynamic time where globalization and virtualization are two of several large-scale factors driving change - from demographics and trends to political shifts and quicker adaptations to new technologies. This session will look at how we can bring together the different 'Masters of Change' and build a smarter planet.

A smarter planet and a smarter government mean that transmitting and accessing data through the cloud is just the beginning. The real value in all information is how use it. By using analytics in the cloud we are able to make informed speed-decisions and better understand the results of our actions.

9:30pm - 10:30pm

After Dinner Networking

Day 3: Tuesday, August 30th, 2011 - CIO Government Summit

7:30am - 8:30am

Networking Breakfast

Part 3: Expanding the Impact of IT

8:40am - 9:20am

CIO Keynote Presentation

The Evolving Role of the CIO Within Public and Private Sector

The roles and responsibilities of Public- and Private-sector CIOs in the U.S. have been found to have significant differences. Their roles has been constantly evolving since the position was conceived approximately 30 years ago. CIOs used to be in charge of technology management and implementation of new technology programs throughout the enterprise. Over the last decade, that role has changed dramatically with the implementation of technology across all levels of the organization. Today's CIO must be as socially skilled and business-savvy as a CEO, but still as well-versed in innovative technologies and implementation tactics. 

This keynote session will address and discuss the following questions:

9:30am - 10:00am

Executive Exchange

CIO Think Tank

Talent Management and Retention

Talent management is an increasingly crucial skill for the CIO and generally a great deal more complex a problem than can be solved with traditional business methods. The organization that take a strategic, reasoned and long term approach to the issue will attract the right people for their critical positions. 

However, identifying key members of the IT team and hiring new talent are only part of the process. Every organization must also be able to retain the talent it already has. Companies that do not address talent management and retention issues and develop long term strategies will find themselves in a precarious position as the baby-boomers begin to retire in the next five to ten years. This session will discuss strategies for the Government CIOs.

CIO Case Study

Communicating Business Value through a Shared Services Center

This session will take a look at the different process for communicating IT business value when there is more than one type of organization being served - as is the case when the IT organization is a shared service center.

Executive Exchange

CIO Thought Leadership

Optimizing Service and Collaboration for a Successful Unified Communications Strategy

The challenges facing us are global and independent of size or geography. We must overcome the challenges of a global economic recession and ongoing government regulations. In this environment, clear, life-like, easy-to-connect communications are essential for effective operations, project teams, leveraging experts for remote engagements, training, vendor management and interviewing candidates, to name a few. Unified Communications (UC) will play a major role in meeting these requirements to build a more collaborative culture. We are focusing on UC for its promise to improve employee productivity, speed decision-making and foster a high-performance workplace.

Learn answers to these questions and more to assist you with your UC strategy. This highly interactive session will discuss how applied UC can enhance Governmental services through greater collaboration.

• What are the requirements for an integrated voice/video UC platform?
• What are the most recent technology advancements?
• Why are open standards important?
• What are examples of success?

10:40am - 11:10am

Executive Exchange

CIO Thought Leadership

Designing a Strategy for Database Access and Secure Data Access

A relational database management system (RDBMS) is a database management system that is based on the relational model. While relational database systems remain the dominant choice for both transactional and analytical applications, newer structures are competing with RDBMSs in data warehouse applications including column-oriented and correlation database systems. Recently, many organizations are beginning to move to web-based services due to increasing internet reliability, data storage efficiency, and the lack of a need for dedicated IT staff to manage the hardware. This session will discuss the best practices for CIOs when designing a database access strategy.

11:10am - 11:30am

Networking Break

CIO Think Tank

Green IT in the Government

As the "go green" campaign is growing and gaining steam across the country, we are forced to step back and ask ourselves what we can do to make our operations a bit more environmentally friendly, without increasing costs. While a change in consumers’ ideals and the creation of government regulations in that protect the environment, green issues have been thrust onto the boardroom agenda.

Organizations that are not taking steps to reduce greenhouse emissions will be answering to a diverse set of investors, law-makers, consumers and of course, the media. CIOs will be in charge of leading this change and innovation across the enterprise by developing more efficient processes. They now have the opportunity to positivity impact the bottom line as well as act environmentally responsible on behalf of the organization.

CIO Case Study

Creating a Secure Virtual, Social and Mobile Experience

This session will discuss how the new technology has changed the way we choose to seek out and use Governmental services - and how security must serve as the cornerstone of a governmental institution’s comprehensive IT plan.

12:10pm - 12:40pm

Executive Exchange

12:45pm - 1:45pm

CIO Luncheon

1:50pm - 2:50pm

CIO Executive Visions

Strategic Fiscal Management: Reducing Budget Deficits without Cutting Services

As the fiscal crisis that began in 2008 continues, most experts agree that this economic downturn is different than its predecessors: it's deeper and will take longer to resolve. That leaves state and local governments facing a massive challenge of balancing low revenues and high costs with no relief in sight. Overcoming this imbalance will require proactive strategies, not simply cutting staff and slashing services. To succeed, governments must adopt a strategic approach to reducing costs through structural change. This session explores nine ways that government organizations can transform to create structural balance in their budgets while generating new value for their citizens for the long term.

This executive panel session will explore these strategies and outline different ways for government organizations to transform their structures, in order to create balance in their budgets while generating new value for the long term:

• Apply skill and scale economies to reduce back-office costs
  
• Strategic Sourcing
  
• Shared Services
  
• IT Rationalization and Consolidation
  
• Managed Application Services
  
• Travel Management
  
• Facilities Optimization
  
• Improve program efficiencies within and across agencies
  
• Rapid Process Improvement
  
• Citizen Services Portal
  
• Optimize revenue generation
  
• Audit, Compliance, Discover

2:55pm - 3:35pm

Closing CIO Keynote Presentation

New Challenges for Government CIOs in 2012

In the majority of organizations and departments, the systems and IT solutions have evolved very fragmentarily, resulting in a stove-piped model with sub-scale solutions and little cross-organizational functionality. With the emphasis switching to scale and efficiency, the CIO is now required to re-design the systems from the bottom up.

3:35pm - 3:40pm

Concluding Remarks

3:40pm - 7:00pm

Recreation & Relaxation Time

7:00pm - 9:30pm

Farewell Dinner & Networking