CIO Government Summit Agenda

Agenda Key

  - Networking Opportunities & Session Breaks
  - Executive Exchange
  - CIO Executive Visions
  - Thought-Leadership
  - CIO Case Study
  - CIO Keynote Presentation

PDF Download Agenda (PDF)

 

Day 1: Sunday, May 23rd

2pm - 5pm Registration + Greeting to CIO Government Summit
4pm - 5.30pm

View details Executive Think-Tank
*An exclusive invitation only, pre-summit think-tank for CIOs

6pm Champagne Reception

7pm - 10pm

Welcome Address

View details Presented by Master of Ceremonies, Harvey Koeppel, Executive Director, Center for CIO Leadership

Welcome Gala Dinner + Keynote Speech

View details Presented by Chad Kirkpatrick, Arizona State CIO & Director of GITAgita

 

Day 2: Monday, May 24th

7am - 8.05am

Breakfast Networking Session & Collection of Itinerary

8.10 - 8.50

CIO Keynote Presentation

"Driving the Technology Agenda for Performance: Going from Good to Great"

  • Delivering a strategic framework
  • Taking a baseline to measure customer impact
  • Leading the enterprise strategic IT direction for success

9.00 - 9.30

Executive Exchange

CIO Thought-Leadership

“Enabling High Performance with Next Generation Infrastructure”

CIOs in governments around the world are keeping a close eye on the cost, performance, agility and business value of their IT investments. And while they juggle these factors, it's no surprise they also face mounting expectations regarding the complexity and speed of the systems being used to support their organizations. So what steps are government CIOs taking to drive both efficiency and innovation?

9.35 - 10.05

Executive Exchange

CIO Case Study

“Data Center Management in Fiscally Challenging Times”

With several high profile data consolidation plans underway at the state and local level and widespread consolidation due to budget restrictions many CIOs are looking at the next data center – But the evolution in the data center has been rapid and now are questions have arisen namely is it yours, theirs or ours? And why does the answer matter? Is the data center finished? Is it a relic? Is computing just another utility?

  • What can we learn from data center disciplines - yet to be equaled in the server environment - in doing the heavy lifting of running mission critical functions of government?
  • At the same time, challenges scale within data centers - including reliability, availability, redundancy, recoverability, and sustainability (and lowering energy consumption).
  • Then there are the pesky customers - who have become persuaded going at it alone is an option in an increasingly interdependent world.

10.10 - 10.40

Executive Exchange

CIO Case Study

“Virtualization the Key to Building a Dynamic and Efficient IT Infrastructure”

Server consolidation and virtualization have been a key strategy for Government CIOs to help reduce costs while improving service levels and tightening security while increasing flexibility. Virtualization helps state and local governments efficiently deal with the increasing demand for IT services while reducing infrastructure and energy operating costs. It also transforms state and local government agencies into dynamic and agile computing environments where greater efficiency translates directly into improved operations. This case study explores the operational improvements and demonstrates how your agency's commitment to reducing its energy consumption can be greatly increased.

View details Presented by Richard Robinson, COO, City of San Francisco

10.45 - 11.10

'Wired' Networking Break + Analyst Q&A Session

11.15 - 11.45

Executive Exchange

CIO Thought-Leadership

“How to Manage Information to Achieve High Performance in Public Sector”

Leading public service agencies are adopting information management practices commonly seen in top corporations. This well-managed information leads to more efficient performance and higher levels of citizen service. With the wealth of data in their systems, government CIOs are poised to teach their private-sector counterparts a thing or two.

The first step is defining an overarching information strategy which would best support high performance. This session looks at how government CIOs need to take an enterprise-wide approach that includes:

  • All types of data-from internal and external to structured and unstructured. The entire information life cycle from acquisition to storage to cleansing, integration and analysis to, ultimately, deliver timely and relevant information for decision making.
  • Technology - for managing information and providing security, governance models, enterprise standards and practices, as well as the roles and responsibilities associated with these activities.
  • Integrating people, structures, processes and technologies - to regain control of information and drive high performance for the long term.
View details Presented by Hardik Bhatt, CIO, City of Chicago

11.50 - 12.20

Executive Exchange

CIO Thought-Leadership

"Stop Retaining Forever, Start Archiving"

The information explosion and modern information governance and regulatory pressures are forcing organizations to keep more information and for longer periods of time. This includes business application data, e-mail, collaboration tools content, files, paper documents, backup tapes etc. Ironically though, most organizations already unknowingly or unwilling end up retaining most of their information and information sources forever, often multiple times, and in an unmanaged fashion. This practice of infinite retention results in significantly increased cost, reduced application performance, increased risk, and inability to comply with regulatory, governance and e-discovery obligations.

Learn how your organization can establish an ongoing, best practice information and application retirement methodology that facilitates your information governance strategy while transforming your IT operations.

View details Sponsored by HP Information Managementhp

12.25 - 12.55 Executive Exchange

CIO Case Study

"Using Analytics to Improve Service and Efficiency"

Governments and other public sector organizations are intently focused on outcomes. They are attuned to changes in their environments, continually rethinking their processes to improve the delivery and performance of public services. Increasingly, governments are becoming adept at using data analytics to generate better insights and translate those insights into action quickly and effectively. Analytics can support almost any operational process and, in some cases, can be a key strategic differentiator.

1.00 - 2.00

Luncheon + CIO Open Forum Discussion (Forum, invitation only)

2.05 - 2.35

Executive Exchange

CIO Executive Visions
“Streamlining the Information Flow and Enhancing Productivity in Government through Next Generation Communications”

Government organizations are continually called upon to support new citizen services while holding the line on budget increases. Now a new generation of communications capabilities is enabling agencies to use their government networks to offer more services more efficiently while managing or driving down operating costs.

Solutions help deliver these results by bringing together a wide range of communications capabilities - from basic telephony, e-mail and voice and instant messaging to customized mobility offerings, self-service options and contact center solutions - enabling the public sector to operate more cost-effectively, and with higher productivity by:

  • Empowering important personnel with productivity- boosting communications capabilities that they can use from a mobile device
  • Automating routine administrative tasks.
  • Making critical people and resources more available.
  • Streamlining the flow of information and enabling organizations to focus on core responsibilities.

2.40 - 3.10

Executive Exchange

3.15 - 3.45

Executive Exchange

CIO Thought-Leadership

"Improving Internal Operational Efficiencies by Replacing Slow, Ineffective and Expensive Paper-Based Manual Workflows with Automated Processes"

Today’s government CIOs are faced with managing formidable volumes of both paper and electronic documents. The heterogeneous environment often compromises efficiency, productivity, and turnaround. Government groups are looking towards streamlining their procedures, promoting efficiency while ensuring security and accuracy.

3.50 - 4.20 Executive Exchange

CIO Thought-Leadership

"Security, Access Management and Protection of Data"

Storing confidential data and keeping information both secure and private is one of the industry's biggest challenges. The need to share information across a vast range of systems and databases increases the demand for more reliable methods and critical steps to protecting confidential data. Overcoming the challenges in data privacy and confidentiality is challenging to the successes of the ever changing digital age. The demands for information exchange, threats to legal and policy mandates for protecting data are all driving governments to invest in better technologies. The ability to identify, classify, develop and protect data is fast becoming a priority.

Some of the topics for discussion in this panel include:

  • Data protection, privacy and security
  • Developing a Data Security Plan for your Organization, Mobile Security and Email Security
  • Keeping businesses safe and operational
  • Compliance and advanced reporting capabilities to help meet tough privacy mandates
  • Accidental leakage of valuable corporate e-mail
4.25 - 4.55 Executive Exchange

CIO Thought-Leadership

"Cloud Security Pre-Flight Checklist: Helping Virtual Resources Take Off "


Requirements for cloud computing security appear similar to traditional datacenters where a strong network security perimeter keeps out intruders. However, moving critical applications and sensitive data into public cloud environments challenges security best-practices, and can revoke compliance and breach existing SLAs computing evaporates the perimeter, and a line of defense is needed at the VM itself to re-establish control. This session presents a checklist of security concerns involved with extending virtual environments to public computing clouds, detailing techniques that maintain the integrity of compliance and security policy protections as virtual resources move from on-premise to public cloud environments.

 

5.00 - 6.00

Keynote CIO Executive Visions

"Head in the Cloud?"

Understanding what CIO's want, how they think and answering key questions is imperative. This session offers an overview of various decision angles that typical IT executives will be forced to face and tackle in the upcoming era. If you think it is complicated to be an IT provider, imagine being a CIO in these turbulent times; the economy is compressing business, users are rejecting limiting corporate IT solutions, and vendors are knocking on the door with suspicious multi-year licensing or outsourcing agreements.

Although the future seems to be heading into "The Cloud Computing", there are dubious Service Level Agreements and countless unanswered questions. Is cloud a true cost-effective way to provide technology services? What are the risks? Which areas of IT should move to the cloud and which should stay in house?

Some areas of focus will address:

  • When is the cloud right from an economic and operations perspective
  • What makes an application a good SaaS candidate
  • Is there a difference between internal and client facing applications when it comes to using the cloud or SaaS
  • The security considerations for moving anything to the cloud or SaaS deliver
  • Other IT infrastructure elements and processes that firms are considering using the cloud or Saas for (backup, archive, primary storage, compliance management, etc)
  • Best practices in managing cloud / SaaS provider

Panelist:
Chuck Prow, Managing Partner, Public Sector, IBM Global Business Services (GBS) ibm
Conrad Cross, CIO, City of Orlando

6.00 - 7.00

Cocktail Reception

7.00 - 9.00

Gala Dinner and Executive Keynote Speech

"Building a Smarter Planet and Smarter Government with Cloud and Analytics"

We live in a dynamic time where globalization is one of several large-scale factors driving change - demographics, political shifts, etc. At IBM, we’re bringing together technology change with the other drivers of change in order to build a smarter planet. A smarter planet and a smarter government means that transmitting and accessing data through the cloud is just the beginning. The real value in collecting this information is using it to speed decision-making and better understand the results of our decisions. Analysis is critical if your end goal is to become transparent to citizens.

View details Presented by Chuck Prow, Managing Partner, Public Sector, IBM Global Business Services (GBS) ibm

9.00 - 10.30

Executive Networking
 

Day 3: Tuesday, May 25th

7.30 - 8.30

Networking Breakfast

8.35 - 9.15

 

CIO Keynote Presentation

"The Evolving Role of the CIO within Public and Private Sectors"

Preliminary research has indicated that the roles and responsibilities of Public- and Private-sector CIOs in the United States have significant differences, and that the role in both sectors has been constantly evolving since the position was conceived approximately 30 years ago. Research additionally indicates that the rate of change to the role of CIO has accelerated in the world of the "new normal". This keynote session will address and discuss the following questions: 

  • Are the Public- and Private-sector CIO roles significantly different? 
  • Is there an overlap of skills and competencies?
  • What are the unique skills and competencies for CIOs in the Private- and Public-sectors?
  • Are there opportunities for increased collaboration and partnership between the Private- and Public-sector  CIO communities?

View details Moderated by Master of Ceremonies, Harvey Koeppel, Executive Director, Center for CIO Leadership

Private Sector CIO Findings Presented By:

View detailsDr. Mark Chun, Director for the Center of Applied Research and Associate Professor at Pepperdine University's Graziado School of Business and Management

Public Sector CIO Findings Presented By:

View detailsCharla Griffy-Brown, Ph.D., Director for the Center for Teaching and Learning Excellence and Associate Professor for Information Systems and Technology Management at Pepperdine University's Graziado School of Business and Management

9.25 - 9.55

Executive Exchange

CIO Thought-Leadership

"Open Government: Defining, Designing, and Sustaining Transparency"

Despite increasing interest in issues of open government and governmental transparency, the values of “openness” and “transparency” have been under-theorized. This workshop will bring together leading CIOs to examine a few critical issues in open and transparent government. How can IT lead the way in government transparency?  What are the appropriate performance measures and data accountability? How can we better conceptualize openness and transparency for government? Are there specific design and architectural needs and requirements placed upon systems by openness and transparency? How can openness and transparency best be sustained?

10.00 - 10.30

Executive Exchange

CIO Executive Visions

"Strategic Fiscal Management: Reducing Budget Deficits without Cutting Services"

As the fiscal crisis that began in 2008 continues, most experts agree that this economic downturn is different than its predecessors: it's deeper and will take longer to resolve. That leaves state and local governments facing a massive challenge of balancing low revenues and high costs with no relief in sight.

Overcoming this imbalance will require proactive strategies, not simply cutting staff and slashing services. To succeed, governments must adopt a strategic approach to reducing costs through structural change. Accenture offers nine ways that government organizations can transform to create structural balance in their budgets while generating new value for their citizens for the long term.

This panel explores these strategies and outlines several ways that government organizations are transforming their structures to create balance in their budgets while generating new value for the long term:

  • Apply skill and scale economies to reduce back-office costs
  • Strategic Sourcing
  • Shared Services
  • IT Rationalization and Consolidation
  • Managed Application Services
  • Travel Management
  • Facilities Optimization
  • Improve program efficiencies within and across agencies
  • Rapid Process Improvement
  • Citizen Services Portal
  • Optimize revenue generation
  • Audit, Compliance, Discover

Panelist:
Carolyn Hogg, CIO, City of Fresno

10.35 - 11.05

Executive Exchange

11.10 - 11.35

Networking Break + Analyst Q&A Briefing

11.40 - 12.10

Executive Exchange

CIO Thought-Leadership

"Empowering IT Services"

Learn how you can provide a measurable return on investment to senior management team gained through improved IT alignment with organizational goals and share in success such as:

  • Optimize your IT processes to reduce operational costs.
  • Improve your IT responsiveness to organizational change, while minimizing risks and disruption.
  • Improve your service delivery quality and increase user productivity.
  • Build on existing investments while making progress towards future goals
12.15-12.45 Executive Exchange

CIO Thought-Leadership

"Practical SOA and Security"

A talk introducing the SOA Soft-appliance approach to address cross-domain SOA and security. Service Oriented Architecture (SOA) is very effective tool to reduce IT costs and improve business agility.  Traditionally SOA has been viewed as a high-cost and high-risk endeavor. Recently, new lightweight approaches have had encouraging success. To illustrate, Intel presents case studies that demonstrate how to build a practical, economical, SOA initiative. Finally, we review alternative stack vendor suite & hardware appliance alternatives providing a compelling total cost of ownership comparison model.

12.50 - 1.25 Closing CIO Keynote Presentation
1.25 - 1.30 Closing Remarks
1.30 - 2.15 Luncheon + Networking + CIO Executive Think-Tank
2.00 - 6.30 Desert Golf Classic Tournament
7.00 - 9.00

Southwestern Dinner + Networking